{"id":2773,"date":"2025-08-12T00:02:27","date_gmt":"2025-08-11T22:02:27","guid":{"rendered":"https:\/\/proquinat.com\/faqs\/"},"modified":"2025-11-27T17:17:08","modified_gmt":"2025-11-27T16:17:08","slug":"faqs","status":"publish","type":"page","link":"https:\/\/proquinat.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2773\" class=\"elementor elementor-2773 elementor-23\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0541d62 e-flex e-con-boxed e-con e-parent\" data-id=\"0541d62\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccd2341 elementor-widget elementor-widget-heading\" data-id=\"ccd2341\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Questions<br> Frequent<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a19e271 e-flex e-con-boxed e-con e-parent\" data-id=\"a19e271\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f7bd5ca e-con-full e-flex e-con e-child\" data-id=\"f7bd5ca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25acd27 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"25acd27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">About us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfd8565 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-n-accordion\" data-id=\"cfd8565\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2170\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2170\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What exactly do we do? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"9\" viewBox=\"0 0 14 9\" fill=\"none\"><path d=\"M1.60274 7.62619L6.80137 2.62381L12 7.62619\" stroke=\"#DC8D17\" stroke-width=\"3\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"7\" viewBox=\"0 0 12 7\" fill=\"none\"><path d=\"M0.602744 0.623809L5.80137 5.62619L11 0.62381\" stroke=\"black\" stroke-width=\"1.5\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2170\" class=\"elementor-element elementor-element-ae04648 e-con-full e-flex e-con e-child\" data-id=\"ae04648\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38248d9 elementor-widget elementor-widget-text-editor\" data-id=\"38248d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>What exactly do we do?<br>We manufacture and distribute waxes and paraffins for companies in sectors such as cosmetics, candles, paper, packaging and other industrial uses. Our approach combines technical expertise, quality and proximity, to offer reliable solutions adapted to different applications. Do you want to know more about us?  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2171\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2171\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Where do we currently work? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"9\" viewBox=\"0 0 14 9\" fill=\"none\"><path d=\"M1.60274 7.62619L6.80137 2.62381L12 7.62619\" stroke=\"#DC8D17\" stroke-width=\"3\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"7\" viewBox=\"0 0 12 7\" fill=\"none\"><path d=\"M0.602744 0.623809L5.80137 5.62619L11 0.62381\" stroke=\"black\" stroke-width=\"1.5\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2171\" class=\"elementor-element elementor-element-7883695 e-con-full e-flex e-con e-child\" data-id=\"7883695\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-823c530 elementor-widget elementor-widget-text-editor\" data-id=\"823c530\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">  We operate throughout Europe and North Africa. From our facilities in Barcelona we manage production, storage and distribution, ensuring logistical agility and personalised attention in all the markets where we are present. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2172\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2172\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How long have we been in the market? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"9\" viewBox=\"0 0 14 9\" fill=\"none\"><path d=\"M1.60274 7.62619L6.80137 2.62381L12 7.62619\" stroke=\"#DC8D17\" stroke-width=\"3\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"7\" viewBox=\"0 0 12 7\" fill=\"none\"><path d=\"M0.602744 0.623809L5.80137 5.62619L11 0.62381\" stroke=\"black\" stroke-width=\"1.5\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2172\" class=\"elementor-element elementor-element-3e9462e e-con-full e-flex e-con e-child\" data-id=\"3e9462e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abe2203 elementor-widget elementor-widget-text-editor\" data-id=\"abe2203\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>  We have been working in the sector for more than 30 years. We started in 1995 and since then we have evolved with a clear objective: to maintain long-lasting relationships with our customers, always offering quality solutions and a close and efficient technical service. Visit our history,  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2173\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2173\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Who is part of the Proquinat team? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"9\" viewBox=\"0 0 14 9\" fill=\"none\"><path d=\"M1.60274 7.62619L6.80137 2.62381L12 7.62619\" stroke=\"#DC8D17\" stroke-width=\"3\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"7\" viewBox=\"0 0 12 7\" fill=\"none\"><path d=\"M0.602744 0.623809L5.80137 5.62619L11 0.62381\" stroke=\"black\" stroke-width=\"1.5\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2173\" class=\"elementor-element elementor-element-4668c36 e-con-full e-flex e-con e-child\" data-id=\"4668c36\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fba7746 elementor-widget elementor-widget-text-editor\" data-id=\"fba7746\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We have a multidisciplinary team with experience in sales, quality, administration and management. From the commercial area to the laboratory, we work together with the same objective: to offer an efficient, close and reliable service to all our customers. Check out <\/span><span style=\"font-weight: 400;\">our team<\/span><span style=\"font-weight: 400;\">!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What exactly do we do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"What exactly do we do?We manufacture and distribute waxes and paraffins for companies in sectors such as cosmetics, candles, paper, packaging and other industrial uses. Our approach combines technical expertise, quality and proximity, to offer reliable solutions adapted to different applications. Do you want to know more about us?\"}},{\"@type\":\"Question\",\"name\":\"Where do we currently work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We operate throughout Europe and North Africa. From our facilities in Barcelona we manage production, storage and distribution, ensuring logistical agility and personalised attention in all the markets where we are present.\"}},{\"@type\":\"Question\",\"name\":\"How long have we been in the market?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We have been working in the sector for more than 30 years. We started in 1995 and since then we have evolved with a clear objective: to maintain long-lasting relationships with our customers, always offering quality solutions and a close and efficient technical service. Visit our history,\"}},{\"@type\":\"Question\",\"name\":\"Who is part of the Proquinat team?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We have a multidisciplinary team with experience in sales, quality, administration and management. From the commercial area to the laboratory, we work together with the same objective: to offer an efficient, close and reliable service to all our customers. Check out our team!\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6843c7b e-con-full e-flex e-con e-child\" data-id=\"6843c7b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47b3902 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"47b3902\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">About Service  Deliveries<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b28a80 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-n-accordion\" data-id=\"2b28a80\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4520\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4520\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What is the minimum order we accept? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"9\" viewBox=\"0 0 14 9\" fill=\"none\"><path d=\"M1.60274 7.62619L6.80137 2.62381L12 7.62619\" stroke=\"#DC8D17\" stroke-width=\"3\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"7\" viewBox=\"0 0 12 7\" fill=\"none\"><path d=\"M0.602744 0.623809L5.80137 5.62619L11 0.62381\" stroke=\"black\" stroke-width=\"1.5\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4520\" class=\"elementor-element elementor-element-ac60478 e-con-full e-flex e-con e-child\" data-id=\"ac60478\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d65184a elementor-widget elementor-widget-text-editor\" data-id=\"d65184a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p> <span style=\"font-weight: 400;\"> The minimum order is 500 kg. If you need smaller quantities, you can buy directly from our e-commerce specialized in small formats:<\/span><a href=\"https:\/\/naturcera.com\"> <span style=\"font-weight: 400;\">naturcera.com<\/span><\/a><span style=\"font-weight: 400;\">, where you will find many of our standard references.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4521\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4521\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Do we have stock available for immediate delivery? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"9\" viewBox=\"0 0 14 9\" fill=\"none\"><path d=\"M1.60274 7.62619L6.80137 2.62381L12 7.62619\" stroke=\"#DC8D17\" stroke-width=\"3\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"7\" viewBox=\"0 0 12 7\" fill=\"none\"><path d=\"M0.602744 0.623809L5.80137 5.62619L11 0.62381\" stroke=\"black\" stroke-width=\"1.5\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4521\" class=\"elementor-element elementor-element-46c5ac7 e-con-full e-flex e-con e-child\" data-id=\"46c5ac7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7562cfc elementor-widget elementor-widget-text-editor\" data-id=\"7562cfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">  Yes. We work with permanent stock in most of our references to be able to make fast deliveries without unnecessary delays. This availability is key to meeting the logistical demands of our industrial customers.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4522\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4522\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Do we offer personalized advice? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"9\" viewBox=\"0 0 14 9\" fill=\"none\"><path d=\"M1.60274 7.62619L6.80137 2.62381L12 7.62619\" stroke=\"#DC8D17\" stroke-width=\"3\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"7\" viewBox=\"0 0 12 7\" fill=\"none\"><path d=\"M0.602744 0.623809L5.80137 5.62619L11 0.62381\" stroke=\"black\" stroke-width=\"1.5\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4522\" class=\"elementor-element elementor-element-f31f818 e-con-full e-flex e-con e-child\" data-id=\"f31f818\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a504beb elementor-widget elementor-widget-text-editor\" data-id=\"a504beb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p> <span style=\"font-weight: 400;\"> Yes. We help choose the most suitable product according to the application, the volume required and the technical needs. Our team accompanies you throughout the process to ensure that the product meets the demands of your production processes. Need<\/span> <span style=\"font-weight: 400;\">help<\/span><span style=\"font-weight: 400;\">? <\/span> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is the minimum order we accept?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The minimum order is 500 kg. If you need smaller quantities, you can buy directly from our e-commerce specialized in small formats: naturcera.com, where you will find many of our standard references.\"}},{\"@type\":\"Question\",\"name\":\"Do we have stock available for immediate delivery?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. We work with permanent stock in most of our references to be able to make fast deliveries without unnecessary delays. This availability is key to meeting the logistical demands of our industrial customers.\"}},{\"@type\":\"Question\",\"name\":\"Do we offer personalized advice?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. We help choose the most suitable product according to the application, the volume required and the technical needs. Our team accompanies you throughout the process to ensure that the product meets the demands of your production processes. Need help?\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c5ef019 e-con-full e-flex e-con e-child\" data-id=\"c5ef019\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cc12c9 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"2cc12c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89d29ac elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-n-accordion\" data-id=\"89d29ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1440\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1440\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Can I receive a technical sheet or safety sheet? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"9\" viewBox=\"0 0 14 9\" fill=\"none\"><path d=\"M1.60274 7.62619L6.80137 2.62381L12 7.62619\" stroke=\"#DC8D17\" stroke-width=\"3\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"7\" viewBox=\"0 0 12 7\" fill=\"none\"><path d=\"M0.602744 0.623809L5.80137 5.62619L11 0.62381\" stroke=\"black\" stroke-width=\"1.5\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1440\" class=\"elementor-element elementor-element-c3bf9ac e-con-full e-flex e-con e-child\" data-id=\"c3bf9ac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b13a98 elementor-widget elementor-widget-text-editor\" data-id=\"8b13a98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p> <span style=\"font-weight: 400;\"> In some cases, yes. We can adapt formats or compositions to fit your specific needs. Write to us through the <\/span><span style=\"font-weight: 400;\">contact form <\/span><span style=\"font-weight: 400;\">and we will study the technical feasibility of customizing the solution that best suits you.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1441\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1441\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How do you know if a product is suitable for a particular application? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"9\" viewBox=\"0 0 14 9\" fill=\"none\"><path d=\"M1.60274 7.62619L6.80137 2.62381L12 7.62619\" stroke=\"#DC8D17\" stroke-width=\"3\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"7\" viewBox=\"0 0 12 7\" fill=\"none\"><path d=\"M0.602744 0.623809L5.80137 5.62619L11 0.62381\" stroke=\"black\" stroke-width=\"1.5\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1441\" class=\"elementor-element elementor-element-7c309e6 e-con-full e-flex e-con e-child\" data-id=\"7c309e6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63fd432 elementor-widget elementor-widget-text-editor\" data-id=\"63fd432\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Before each sale, we analyze the technical requirements of your application. We evaluate purity, viscosity, melting point, penetration, or compatibility with other materials, and recommend the best option. If necessary, we provide samples for pre-testing. Can<\/span> <span style=\"font-weight: 400;\">we help you<\/span><span style=\"font-weight: 400;\">?<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1442\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1442\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What kind of delivery formats do we offer? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"9\" viewBox=\"0 0 14 9\" fill=\"none\"><path d=\"M1.60274 7.62619L6.80137 2.62381L12 7.62619\" stroke=\"#DC8D17\" stroke-width=\"3\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"7\" viewBox=\"0 0 12 7\" fill=\"none\"><path d=\"M0.602744 0.623809L5.80137 5.62619L11 0.62381\" stroke=\"black\" stroke-width=\"1.5\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1442\" class=\"elementor-element elementor-element-af3f136 e-con-full e-flex e-con e-child\" data-id=\"af3f136\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3e39a5 elementor-widget elementor-widget-text-editor\" data-id=\"e3e39a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>  We have formats such as plates, flakes, blocks, beads or liquids. We also adapt the packaging (sacks, boxes, drums, big bags, etc.) according to the product, volume and type of application. Check out our products and, if you need it, we will advise you so that you receive the most efficient format.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I receive a technical sheet or safety sheet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In some cases, yes. We can adapt formats or compositions to fit your specific needs. Write to us through the contact form and we will study the technical feasibility of customizing the solution that best suits you.\"}},{\"@type\":\"Question\",\"name\":\"How do you know if a product is suitable for a particular application?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Before each sale, we analyze the technical requirements of your application. We evaluate purity, viscosity, melting point, penetration, or compatibility with other materials, and recommend the best option. If necessary, we provide samples for pre-testing. Can we help you?\"}},{\"@type\":\"Question\",\"name\":\"What kind of delivery formats do we offer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We have formats such as plates, flakes, blocks, beads or liquids. We also adapt the packaging (sacks, boxes, drums, big bags, etc.) according to the product, volume and type of application. Check out our products and, if you need it, we will advise you so that you receive the most efficient format.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01b5626 e-con-full e-flex e-con e-parent\" data-id=\"01b5626\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc5df75 elementor-widget elementor-widget-template\" data-id=\"bc5df75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"3959\" class=\"elementor elementor-3959 elementor-3816 elementor-3816\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31f7d265 e-flex e-con-boxed e-con e-parent\" data-id=\"31f7d265\" data-element_type=\"container\" data-e-type=\"container\" id=\"contact\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2492459a elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"2492459a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Want to know more?<br>Contact us.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca99c17 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"1ca99c17\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;stretch&quot;,&quot;horizontal_scroll_mobile&quot;:&quot;enable&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"480877591\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-4808775911\" data-tab-title-id=\"e-n-tab-title-4808775911\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-4808775911\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tMore than 500 Kg.\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-4808775912\" data-tab-title-id=\"e-n-tab-title-4808775912\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-4808775912\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tLess than 500 Kg.\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-4808775911\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-4808775911\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-35a431c8 e-con-full e-flex e-con e-child\" data-id=\"35a431c8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2323ad50 elementor-widget elementor-widget-text-editor\" data-id=\"2323ad50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Write to us without obligation. If you are looking for advice, a quote or a solution adapted to your application over 500 kg, we are here to help you. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e862eb elementor-widget elementor-widget-html\" data-id=\"3e862eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script>\r\n<script>\r\n  hbspt.forms.create({\r\n    portalId: \"26497194\",\r\n    formId: \"6f207408-bbfe-4f92-9835-0adf5150bcfd\",\r\n    region: \"eu1\"\r\n  });\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-4808775912\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-4808775912\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-d3f5d7c e-con-full e-flex e-con e-child\" data-id=\"d3f5d7c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d9bfe1d elementor-widget elementor-widget-heading\" data-id=\"6d9bfe1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do you need less than 500 kilograms?  <br>  No problem!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30373c3a elementor-widget elementor-widget-text-editor\" data-id=\"30373c3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Visit our Naturcera e-commerce and place your order online quickly and easily.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35b45819 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"35b45819\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/naturcera.com\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">GO TO NATURCERA<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Questions Frequent About us What exactly do we do? What exactly do we do?We manufacture and distribute waxes and paraffins for companies in sectors such as cosmetics, candles, paper, packaging and other industrial uses. Our approach combines technical expertise, quality and proximity, to offer reliable solutions adapted to different applications. Do you want to know [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2773","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs - Proquinat<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/proquinat.com\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Proquinat\" \/>\n<meta property=\"og:description\" content=\"Questions Frequent About us What exactly do we do? What exactly do we do?We manufacture and distribute waxes and paraffins for companies in sectors such as cosmetics, candles, paper, packaging and other industrial uses. Our approach combines technical expertise, quality and proximity, to offer reliable solutions adapted to different applications. 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