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Privacy Policy

Privacy Policy

Through this website, personal data necessary for the management and maintenance of some of our services is collected.
We inform you that the owner of the website (data controller) complies with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD), the EU Regulation 2016/679, General Data Protection (hereinafter, GDPR) and other regulations in force and applicable at all times. ensuring the correct use and processing of the user’s personal data.
In accordance with Article 13 of the GDPR and Article 11 of the LOPDGDD, this Privacy Policy applies to the processing of personal data that PRODUCTES QUIMICS NATURALS SL (hereinafter, PROQUINAT) carries out as the data controller, in relation to the data that users and/or customers (natural persons) provide as a result of the request for information and/or contracting of the services and/or products it provides, and marketed through this website, or collected in any of the sections of this page.

Identity of the controller of your personal data

  • Data controller: PRODUCTES QUIMICS NATURALS SL
  • Trade name: PROQUINAT
  • NIF: B60896743
  • Address: C/ LLEIDA, 1 (POL. IND. DE LA RIERA DE RIUDEMEIA)
  • Email: VENTAS@PROQUINAT.COM

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data will be used for the generic purpose of managing and controlling the commercial relationship established between the user and the data controller, and specifically for:

  • To manage full access to and correct use of services and/or products by users.
  • To communicate with users in response to incidents, requests, comments and questions you make to us through the contact forms on our website (including emails and/or telephone calls).
  • To provide, update, maintain, and protect the services and/or products offered
  • To offer new services and/or products, special offers or updates.
  • Where appropriate, to manage personnel selection processes in selection processes for workers and/or collaborators.
  • Communications: We may send you emails, messages and other types of communications in reference to the services and/or products contracted; as well as for technical issues that may affect this website. These communications are considered part of the services and/or products contracted or requested.
  • Where applicable, commercial communications (marketing): We may use your personal data to contact you, both electronically and non-electronically, to conduct surveys, obtain your opinion on the service provided, and, occasionally, to notify you of changes, important developments in the services and/or products, offers and/or promotions of our services and/or products or of third party companies related to us. These commercial offers will be, in any case, expressly and separately authorised by the user. This consent may be revoked at any time using the means and forms implemented for this purpose.
  • Your personal data may also be used for the purpose of attracting potential customers who have the same geographical, economic, payment history and professional characteristics as those of the interested party. Under no circumstances will commercial and/or direct marketing actions be carried out towards current or potential customers without their express consent. For more information on this possible processing, go to the section called “SEGMENTATION OF LISTS BY CUSTOMERS THROUGH THE USE OF GOOGLE ADS”

We will not process your personal data for any purpose other than those described above, unless it is imposed by law or there is a judicial and/or administrative requirement that involves data processing for purposes other than those set out.

RETENTION PERIOD

The personal data provided will be kept and processed for as long as the contractual relationship with the user is maintained, without prejudice to the possibility of exercising their rights in terms of data protection. The data may also be kept for the time necessary to comply with legal obligations applicable to the data controller.

The personal data of persons interested in receiving commercial information and newsletters will be kept indefinitely as long as the interested party does not request their opposition to the sending of commercial communications or deletion of their data.

LEGITIMACY OF THE PROCESSING

PROQUINAT processes your personal data in accordance with the following legal bases: Consent of the data subject (1), the performance of a contract or pre-contractual measures (2) and legitimate interest (3).

  1. The consent of the interested party given for the purposes described above, which will be requested:
  • Before proceeding to process your data,
  • In the process of registering/hiring as a customer or,
  • At the time of sending PROQUINAT commercial communications.

Requests for information that you send us require you to voluntarily provide us with the necessary data to be able to respond to the requests. However, you can freely refuse to provide us with this data or, subsequently, revoke the consent previously granted to process your data. In these cases, the refusal to provide personal data will make it impossible to respond to the requests of the users, and the revocation of the consent given will not affect the processing based on the consent of the interested party carried out before it was revoked.

2. The processing of data by PROQUINAT is necessary for the performance of a contract to which the data subject is a party or for the application of pre-contractual measures at the request of the data subject. This legal basis will apply if the user purchases products or contracts services through our website.

3. PROQUINAT’s legitimate interest in maintaining and retaining its customers and/or users and better meeting their previously expressed expectations or interests, for example: improving the products and/or services offered, managing requests, queries or complaints, offering products similar to those contracted, informing about current promotions and discounts, among others. All of the above shall be without prejudice to PROQUINAT’s compliance with the rest of the obligations relating to the sending of commercial communications by electronic means regulated by Law 34/2002, of 11 July, on information society services and electronic commerce.

PROQUINAT understands that, by providing us with their personal data, the interested party guarantees and is responsible for the veracity, timeliness and accuracy of the same, and that they expressly accept and consent to their processing for the purposes described above.

CUSTOMER LIST SEGMENTATION USING GOOGLE ADS

In compliance with Article 13. 1 f) of the GDPR, it is reported that PROQUINAT may carry out international transfers of personal data to Google, using the Google ADS tool called customer list matching. You can obtain information about the operation of this Google tool by reviewing the “How it works” section from the following link: https://support.google.com/google-ads/answer/6379332?sjid=8817466980424533497-EU The data subject is also informed that the data controller will use the Google ADS tool in strict accordance with the guidelines established in the Customer List Match Policy, which can be consulted through the following link: https://support.google.com/adspolicy/answer/6299717?hl=es#

In accordance with Articles 13 and 14 of the GDPR, the data subject is informed that the use of Google ADS will be carried out in strict accordance with the following legal criteria:

Purpose: To capture potential customers who have similar characteristics to the customers whose personal data is used in the Google Ads tool.

Legitimation: The legal basis for the processing of your personal data for the purpose described is based on the express and explicit consent of the interested party

Duration and storage: Personal data will only be transferred to Google for the duration of the contractual and/or commercial relationship with the data subject or until the data subject withdraws their consent for the aforementioned purpose or expressly objects to the processing of personal data for that purpose.

Transfers (data communication) and international transfers: Only personal data used to attract potential customers for compliance with the legal obligations applicable to the data controller will be transferred. For the use of Google ADS, international transfers of personal data will take place to Google’s servers. Google has at all times adopted appropriate organisational and technical security measures for the processing of personal data transferred to it. They will ensure at all times that if international transfers of personal data take place outside the European Economic Area, they are carried out with all the security measures and guarantees established in Chapter V of the GDPR

Rights: You can exercise your rights of access, rectification, deletion, opposition, limitation and portability with respect to your personal data through the following email: ventas@proquinat.com

Customer list matching is an advertising tool whose main objective is to increase brand awareness by capturing potential customers that resemble the economic and professional characteristics based on the personal data provided to this tool by the data controller.

Therefore, PROQUINAT will only carry out international transfers of personal data using the described Google ADS tool of those current customers who meet certain professional, economic, geographical characteristics and with a certain payment history that helps to improve the services offered by PROQUINAT. Under no circumstances will there be any transfer of personal data using the aforementioned Google ADS tool from those current customers who do not meet the economic characteristics pre-established by PROQUINAT for its use. Under no circumstances will any special or sensitive personal data under Article 9 of the GDPR be transferred to Google

The user is informed that commercial communications will not be sent without their express consent and that the use of Google ADS will not imply the sending of commercial or direct marketing communications to those interested parties who have not expressly given their consent to do so.

The user who accepts this privacy policy expressly accepts the possible transfer of personal data that may be made to Google, and may, at any time, oppose such transfer and processing of personal data for the purpose described above by contacting PROQUINAT through the personal contact details that appear at the beginning of this document. The user is also informed that by contacting PROQUINAT you can exercise the rights in personal data protection set out in the regulations and which are included in this policy in the section “Rights of Interested Persons” by sending an email to this e-mail: ventas@proquinat.com

CUSTOMER LIST SEGMENTATION USING GOOGLE ADS

In general, PROQUINAT will not transfer your personal data to third parties unless we are legally obliged to do so or you have expressly authorised us to do so when using our services and/or products.

Except for the case described in the previous section, PROQUINAT will not carry out international transfers of personal data collected through this website, with the exception of the following cases:

  • That the international transfer of data is necessary for the performance of a contract or pre-contractual measures to which the data subject is a party.
  • That the international transfer of data is necessary by application of current legislation.
  • That the international transfer of data takes place with the express consent of the interested party.
  • The international transfer of data takes place because the website is hosted on servers located outside the European Economic Area.

In any case, in the cases in which international data transfers may take place, PROQUINAT will verify that the country importing the data guarantees an adequate level of protection in application of the regulations in force.

RESUMES

Purpose: PROQUINAT makes available to interested parties a contact form/email address/online platform where they can send their CVs in order to involve the interested party in the personnel selection processes and thus analyse the applicant’s profile with the aim of selecting a candidate(s) for the vacant position or positions of the person in charge. The CVs received through these channels will be deleted in the event that there is no vacancy or there is no active selection process, informing the interested party of this circumstance. If a CV has been received, even if there is no active selection process, and PROQUINAT, once it has received and read said CV, intends to keep it because it shows interest in the candidate’s profile, the candidate will be informed of this circumstance, respecting, in any case, the retention periods defined in this section. They may also be incorporated into the HR database. HH.

Legitimation: The legal basis for the processing of personal data contained in CVs is based on the execution of a contract to which the data subject is a party or for the application at the request of the data subject of pre-contractual measures (Article 6.1.b GDPR) or by the consent of the data subject (Article 6.1.a GDPR)

Duration and storage: The data will be stored in the HR database. HR for the duration of the selection process and, in any case, for a maximum period of 6 months

International data transfers and/or transfers: Data will be transferred to third parties who have access to personal data processed by the data controller in order to comply with the legal obligations applicable to the controller (public authorities) and/or contractual obligations (collaborators with whom the corresponding data processor contracts have been signed). Under no circumstances will international data transfers be carried out except in the cases contemplated in the international transfers section of this Privacy Policy.

Rights: Candidates may exercise their rights of access, rectification, deletion, opposition, limitation and portability with respect to their personal data in the manner established in this Privacy Policy.

RIGHTS OF INTERESTED PERSONS.

Data protection regulations allow you to exercise your rights of access, rectification, opposition, deletion (“right to be forgotten”), limitation of processing, portability and not to be subject to individualised decisions before the data controller. Below, we explain what these rights consist of:

  • Right of access: It allows the interested party to know and obtain information about their personal data subject to processing.
  • Right to rectification: Allows you to correct errors, modify data that turns out to be inaccurate or incomplete and guarantee the accuracy of your personal data.
  • Right to erasure: Allows you to request the deletion of your personal data when they are no longer necessary for the execution or provision of the service.
  • Right of opposition: It allows the interested party not to carry out the processing of their personal data or their cessation, except for legitimate reasons or for the exercise or defence of possible claims, in which case we will keep them blocked for the corresponding period.
  • Right to object to the sending of advertising: Interested parties may oppose the sending of commercial communications. In this case, you can revoke your consent to receive these notifications at any time.
  • Limitation of processing: In certain circumstances, data subjects may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defence of claims.
  • Data portability: Data subjects may request to receive the data concerning them that they have provided to us or that – whenever technically possible – we send them to another data controller of their choice, in a structured format that is commonly used and machine-readable.
  • Right not to be subject to automated individual decisions (including profiling): Data subjects have the right not to be subject to a decision based on automated processing that produces legal effects or significantly affects the data subject.
  • Possibility of withdrawing consent: The data subject has the right to withdraw the consent given at any time when it consists of the legal basis for the processing of personal data, without this affecting the lawfulness of the processing based on the consent given at the time of providing us with their data.

If you wish to exercise any of the above rights, please contact us using the contact details that appear under “Identification of the person responsible for the processing of personal data”, which includes the following information: Name and surname(s), ID number, postal and/or email address of contact, indicating the type of right and specifying the conditions of the same. We may ask you for additional information in order to verify your identity.

Possibility of filing a complaint with the Supervisory Authority: PROQUINAT also informs you of your right to file a complaint with the Spanish Data Protection Agency (www.agpd.es) if you consider that the processing carried out does not comply with current regulations.

ADDITIONAL INFORMATION

Minor

PROQUINAT recommends the use of this website to people over 18 years of age. If minors under 14 years of age access it, the consent of the minor’s parents, guardians or legal representatives will be necessary in order to process their personal data. The parents, guardians or legal representatives of the minor will be solely responsible for the content that the minor may have access to when visiting our website.

Social Media

PROQUINAT may have profiles on the different social networks. It is also possible that the user can access the private spaces that may exist on this website through their accounts on social networks, instead of accessing with a username and password. In these cases, users who provide their personal data with the information available through their account and/or user profile on social networks are informed that this is responsible for the data processing that is carried out, unless other conditions are expressly informed in a specific processing.

Retention of certain data

PROQUINAT informs that, in compliance with the provisions of Law 25/2007, of 18 October, on the conservation of data relating to electronic communications and public communications networks, it must retain and retain certain traffic data generated during the development of communications in order to transfer them to the legitimate authorities. when the legal circumstances provided for therein are met.

Recorded data

Our servers collect information automatically when you use the services of the websites. This log data may include IP address, identification of the device from which our website is accessed, the operating system used, and device settings, among others.

Security measures

The user is informed that the owner of the website (data controller) has implemented the necessary technical and organisational security measures to guarantee the security of their personal data and prevent their alteration, loss and unauthorised processing and/or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed. whether they come from human action or from the physical or natural environment. Likewise, additional measures have been established in order to reinforce the confidentiality and integrity of the personal information held by PROQUINAT, continuously maintaining the supervision, control and evaluation of the processes to ensure respect for data privacy.

Cookies

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